Shipping and Delivery Policy

At Smile Reach, we are committed to delivering high-quality digital marketing, SEO, and website creation services tailored to meet your business needs. Since we provide services rather than physical products, our delivery timelines and processes are customized based on the nature of each project. Please review our policy to understand how we handle service delivery.

Service Delivery Timeline

The time required to deliver our services varies depending on the complexity and scope of the project. Below are the estimated timelines for our core services:

• Performance Marketing Campaign Setup: 7 to 15 business days. This includes planning, strategy development, and ad campaign activation.

• SEO Services: Delivery of the initial SEO audit and strategy takes 10 to 20 business days. Ongoing SEO optimization is provided on a recurring basis as per your plan.

• Website Creation: Basic websites are delivered within 10 to 15 business days. Complex or custom websites may take up to 20 business days, depending on the specific requirements.

Factors Affecting Delivery

While we strive to adhere to the estimated delivery timelines, the following factors may impact the final delivery date:

1. Client Input: Timely submission of required information, content, approvals, and feedback.

2. Project Scope: Additional features, revisions, or changes requested after the project has begun.

3. Technical Complexity: Unique challenges related to custom integrations or advanced technical requirements.

Delivery Process

1. Initial Consultation: Upon confirmation of the service agreement, we conduct an in-depth consultation to understand your business goals and project requirements.

2. Project Planning: A project timeline is created, and milestones are shared with you for transparency and progress tracking.

3. Service Execution: Our team begins executing the agreed-upon tasks while maintaining regular communication to ensure alignment.

4. Final Delivery: Upon completion, the final deliverables are shared with you for review and approval. Any agreed-upon revisions will be implemented promptly.

Communication During Delivery

We keep you informed throughout the delivery process. Regular updates are provided via email, phone, or project management tools, ensuring clarity and alignment at every stage.

Non-Tangible Deliverables

Since our services result in non-tangible deliverables, they will be provided in the form of reports, dashboards, or digital files (e.g., website access credentials, campaign reports, SEO audits). All deliverables are shared electronically through secure channels.

Contact Us

If you have any questions about our shipping and delivery policy or need updates on your project’s status, please feel free to contact us:

• Email: team@smilereach.in

• Phone: +919731900882

We’re here to ensure a seamless experience and help your business achieve its goals.